Privacy Policy – SWISSDUFT PERFUMES
Date: July 23, 2026
Last Updated: [July 23, 2026]
At SWISSDUFT PERFUMES we operated via [https://swissduftperfumes.com], we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or interact with our services.
1. Information We Collect
We collect information that identifies, relates to, or describes you (“Personal Data”) in the following ways:
- Information You Provide Directly:
- Contact & Order Details: Full name, shipping address, billing address, email address, and phone number when placing an order or creating an account.
- Customer Support: Information provided when contacting customer service regarding product inquiries, order status, or returns.
- Information Collected Automatically:
- Technical Data: IP address, browser type, device information, time zone settings, and operating system.
- Usage Data: Pages viewed, items added to cart, browsing history, and interaction patterns on our storefront.
2. Payment Processing & Security
- PCI-DSS Compliance: We do not collect, process, or store your credit card, debit card, or banking credentials on our servers.
- Third-Party Gateways: All financial transactions are processed through certified, highly secure third-party payment gateways (such as Stripe). Your payment information is encrypted and transmitted directly to the payment processor in full compliance with PCI-DSS standards.
3. How We Use Your Information
We process your personal data for the following legitimate business purposes:
- Order Fulfillment: Processing transactions, arranging shipping to your destination (including UAE, Czech Republic, and European Union countries), and providing order updates and tracking details.
- Customer Care: Handling inquiries, returns, and replacements in accordance with our Refund Policy.
- Store Optimization: Improving user experience, managing inventory, and preventing fraudulent activities or unauthorized transactions.
- Regulatory Compliance: Adhering to applicable consumer, cosmetic, and tax regulations (including EU Cosmetics Regulation EC No 1223/2009 record-keeping).
4. Cookies & Tracking Technologies
Our website utilizes essential, functional, and analytical cookies to:
- Remember items in your shopping cart across sessions.
- Ensure smooth checkout navigation.
- Analyze anonymous aggregated traffic patterns to optimize store performance.
You can manage or disable cookies through your web browser settings at any time, though some core features of the storefront may not function properly without essential cookies.
5. Data Sharing & Third Parties
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We only share necessary data with trusted service providers who assist us in operating our business under strict confidentiality agreements:
- Logistics & Delivery Carriers: To dispatch and deliver your orders.
- Payment Processors: To authenticate and complete payments securely.
- IT & Hosting Infrastructure: To maintain website stability and uptime.
6. Your Rights & Data Retention
Depending on your jurisdiction (including the EU and UAE), you have the right to:
- Access & Portability: Request a copy of the personal data we hold about you.
- Correction: Request updates or corrections to incomplete or inaccurate data.
- Deletion (“Right to be Forgotten”): Request the erasure of your personal information, subject to mandatory legal or tax retention obligations.
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
7. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to our privacy team at:
Website: [https://swissduftperfumes.com]Who we are
Email: [swissduftweb@gmail.com]
Brand: SWISSDUFT PERFUMES
Suggested text: Our website address is: https://swissduftperfumes.com